Terms of Service
Terms of Service for Skye App
Last Updated: [10/31/2025]
Effective Date:[10/31/2025]
1. Acceptance of Terms
Welcome to Skye. By downloading, accessing, or using the Skye mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you and Skye ("we," "us," or "our").
---
2. Eligibility
2.1 Age Requirements
- You must be at least 13 years old to create an account and use the App
- Users aged 13-17 must have parental or guardian consent
- Users under 13 are prohibited from using the App
2.2 Account Creation
- You agree to provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to notify us immediately of any unauthorized use of your account
---
3. Subscription and Payment Terms
3.1 Subscription Service
Skye operates on an auto-renewable subscription model. Access to meditation programs requires an active subscription.
3.2 Free Trial (if applicable)
- New users may be eligible for a free trial period
- You will be charged the full subscription price after the trial ends unless you cancel before the trial period expires
- Only one free trial per user account
3.3 Pricing and Billing
- Subscription Options: Monthly, Annual
- Pricing: Displayed in the App at the time of purchase
- Currency: Charged in your local currency via Apple App Store
- Billing Cycle: You will be charged at the start of each billing period
- Auto-Renewal: Your subscription automatically renews unless canceled at least 24 hours before the end of the current period
3.4 Price Changes
- We reserve the right to modify subscription prices
- You will be notified of price changes in advance
- Continued use after a price change constitutes acceptance of the new price
3.5 Payment Processing
- All payments are processed securely through Apple's In-App Purchase system
- We do not store your payment information
- Refunds are subject to Apple's policies and our Refund Policy (Section 4)
3.6 Taxes
You are responsible for any applicable taxes, duties, or government charges related to your subscription.
---
4. Cancellation and Refund Policy
4.1 How to Cancel
- Open the App and go to Settings
- Tap "Manage Subscription" (redirects to Apple Settings)
- Turn off auto-renewal at least 24 hours before your next billing date
Alternatively, manage your subscription through:
- iOS: Settings → [Your Name] → Subscriptions
- App Store app: Profile → Subscriptions
4.2 Refund Policy
- General Policy: All sales are final. We do not offer refunds except as required by law
- Apple Refunds: Request refunds directly from Apple within 90 days of purchase
- iPhone: Settings → [Your Name] → Media & Purchases → View Account → Purchase History → Report a Problem
- Or visit: https://reportaproblem.apple.com/
- Eligibility: Refunds are at Apple's sole discretion
4.3 Account Access After Cancellation
- You retain access to premium features until the end of your current billing period
- After expiration, your account remains active but you lose access to paid content
- You may resubscribe at any time to regain access
---
5. User Responsibilities
5.1 Acceptable Use
You agree to:
- Use the App for personal, non-commercial purposes only
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Not share your account credentials with others
5.2 Prohibited Activities
You may NOT:
- Reverse engineer, decompile, or attempt to extract source code
- Remove copyright notices or proprietary markings
- Use automated tools (bots, scrapers) to access the App
- Distribute, modify, or create derivative works
- Upload harmful code, viruses, or malware
- Impersonate others or provide false information
- Use the App for any illegal or unauthorized purpose
5.3 Content Ownership
- You retain ownership of any content you submit (e.g., mood selections, progress data)
- By using the App, you grant us a license to use, store, and process your content solely to provide services
---
6. Intellectual Property Rights
6.1 Our Ownership
All content in the App, including but not limited to:
- Audio recordings and meditation scripts
- Text, graphics, logos, images
- Software, code, and algorithms
- Trademarks and brand elements
...is owned by Skye or our licensors and protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App for personal use, subject to these Terms.
6.3 Restrictions
You may not:
- Download or copy audio content for offline use outside the App
- Distribute, sell, or sublicense any App content
- Use our trademarks without prior written permission
---
7. Medical Disclaimer and Limitation of Use
7.1 Not Medical Advice
IMPORTANT: The App provides meditation and wellness content for general informational purposes only.
- Not a Substitute: This App is NOT a substitute for professional medical advice, diagnosis, or treatment
- Not Therapy: The App does not provide psychotherapy or mental health treatment
- Consult Professionals: Always seek the advice of qualified healthcare providers for medical or mental health concerns
7.2 No Health Claims
We make no claims that the App will:
- Treat, cure, or prevent any disease or medical condition
- Replace prescribed medications or therapies
- Diagnose mental health conditions
7.3 User Responsibility
- You are solely responsible for decisions regarding your health
- If you experience psychological distress while using the App, discontinue use and consult a healthcare professional
- In case of emergency, call emergency services immediately (911 in the US)
7.4 Wellness Tool
The App is designed as a wellness and personal development tool to support relaxation, mindfulness, and positive thinking. Results may vary between individuals.
---
8. Disclaimers and Warranties
8.1 "AS IS" Provision
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of non-infringement
- Warranties of accuracy, reliability, or completeness
8.2 No Guarantee of Results
We do not guarantee specific outcomes, results, or experiences from using the App.
8.3 Service Availability
- We do not guarantee uninterrupted or error-free operation
- The App may be unavailable due to maintenance, updates, or technical issues
- Features and content may change without notice
---
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
9.1 Exclusion of Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Loss of use or goodwill
- Business interruption
- Personal injury or property damage
...ARISING FROM OR RELATED TO YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 Maximum Liability
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SUBSCRIPTION IN THE 12 MONTHS PRECEDING THE CLAIM.
9.3 Jurisdictional Limitations
Some jurisdictions do not allow limitations on implied warranties or exclusions of liability. In such cases, our liability is limited to the fullest extent permitted by law.
---
10. Account Termination
10.1 Your Right to Terminate
You may delete your account at any time through:
- App Settings → Delete Account
- Email request to support@skyeaiapp.com
Account deletion is permanent and irreversible. All your data will be deleted.
10.2 Our Right to Terminate
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- We discontinue the App or service
10.3 Effect of Termination
- You lose access to all paid features and content
- Outstanding charges remain due
- Provisions that by nature should survive (e.g., disclaimers, limitations of liability) remain in effect
---
11. Privacy
Your privacy is important to us. Our Privacy Policy (https://www.skyeaiapp.com/privacy) explains how we collect, use, and protect your information. By using the App, you also agree to our Privacy Policy.
---
12. Updates and Changes
12.1 App Updates
- We may release updates, new features, or bug fixes
- Some updates may be automatic; others may require manual installation
- Continued use of the App after updates constitutes acceptance of changes
12.2 Changes to Terms
- We reserve the right to modify these Terms at any time
- We will notify you of material changes via email or in-app notification
- Your continued use after changes take effect constitutes acceptance
- If you disagree with changes, your sole remedy is to stop using the App and cancel your subscription
---
13. Dispute Resolution
13.1 Informal Resolution
Before filing a formal claim, please contact us at support@skyeaiapp.com to resolve the issue informally.
13.2 Governing Law
These Terms are governed by the laws of The State of New York, USA, without regard to conflict of law principles.
13.3 Arbitration (if applicable)
[TO BE DETERMINED - consult legal counsel about arbitration clauses for your jurisdiction]
13.4 Class Action Waiver
You agree to resolve disputes individually, not as part of a class action or representative proceeding.
---
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Skye.
14.2 Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
14.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
14.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
14.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control (e.g., natural disasters, war, pandemics).
14.6 Apple Terms
As the App is distributed via the Apple App Store, you must also comply with Apple's terms and conditions:
- Apple is not responsible for the App or its content
- Apple has no warranty obligations
- Apple is not responsible for addressing user claims
- Apple is a third-party beneficiary of these Terms
---
15. Contact Information
For questions, concerns, or support regarding these Terms:
- Email: support@skyeaiapp.com
- Website: https://www.skyeaiapp.com/terms
---
16. Acknowledgment
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.