Privacy Policy
Privacy Policy for Skye App
Last Updated: [10/31/2025]
Effective Date: [10/31/2025]
Introduction
Welcome to Skye ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding your personal data when you use the Skye mobile application (the "App").
By using our App, you agree to the collection and use of information in accordance with this policy.
---
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address and display name
- Authentication Data: We support sign-in via Apple ID, Google, or email/password
- User Profile: Name, program preferences, and progress data
- Payment Information: Processed securely through Apple's In-App Purchase system (we do not store payment details)
1.2 Automatically Collected Information
- Usage Data: App interactions, session duration, feature usage
- Device Information: Device model, operating system version, unique device identifiers
- Audio Playback Data: Session duration, completion status, program progress
- Alignment Scores: Progress tracking metrics based on your meditation practice
1.3 Anonymous Usage
You may use certain features of the App anonymously. Anonymous users have limited functionality and are required to create an account to access premium features.
---
2. How We Use Your Information
We use the collected information for:
- Service Delivery: Providing personalized meditation experiences
- Account Management: Managing your subscription and account settings
- Progress Tracking: Recording your journey through 21-night programs
- App Improvement: Analyzing usage patterns to enhance features
- Customer Support: Responding to inquiries and providing assistance
- Security: Detecting and preventing fraud or unauthorized access
---
3. Third-Party Services
We use the following third-party services that may collect, process, or store your data:
3.1 Supabase (Database & Authentication)
- Purpose: User authentication, profile storage, progress tracking
- Data Shared: Email, name, user ID, program progress, alignment scores
- Privacy Policy: https://supabase.com/privacy
3.2 PostHog (Analytics & Session Replay)
- Purpose: Understanding user behavior and improving app experience
- Data Shared: Anonymized usage patterns, session recordings (with sensitive data masked)
- Privacy Policy: https://posthog.com/privacy
- Note: Session replays help us identify bugs and improve usability. Text inputs are automatically masked.
3.3 Sentry (Error Tracking)
- Purpose: Monitoring app stability and debugging crashes
- Data Shared: Error logs, device information, stack traces
- Privacy Policy: https://sentry.io/privacy/
3.4 RevenueCat (Subscription Management)
- Purpose: Managing in-app subscriptions and entitlements
- Data Shared: User ID, subscription status, purchase history
- Privacy Policy: https://www.revenuecat.com/privacy/
3.5 Superwall (Paywall Presentation)
- Purpose: Displaying subscription offers and managing paywall analytics
- Data Shared: User ID, subscription events, paywall interactions
- Privacy Policy: https://superwall.com/privacy
3.6 Apple Services
- Sign in with Apple: Provides privacy-preserving authentication
- In-App Purchases: Processes subscription payments securely
- Privacy Policy: https://www.apple.com/legal/privacy/
3.7 Google Sign-In (Optional)
- Purpose: Third-party authentication option
- Data Shared: Email, name (with your permission)
- Privacy Policy: https://policies.google.com/privacy
---
4. Data Storage and Security
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL
- Database Security: Your data is stored in secure, encrypted databases provided by Supabase
- Access Controls: Strict role-based access controls limit who can view your data
- Retention: We retain your data as long as your account is active or as needed to provide services
---
5. Your Data Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data (available in Settings)
- Data Portability: Request your data in a machine-readable format
- Opt-Out: Disable analytics tracking (contact support@skyeaiapp.com)
To exercise these rights, contact us at support@skyeaiapp.com or use the "Delete Account" feature in the App settings.
---
6. Children's Privacy
The App is intended for users aged 12 and older. We do not knowingly collect personal information from children under 12. If we become aware that a child under 12 has provided us with personal information, we will take steps to delete such information.
Parents or guardians who believe their child has provided personal information should contact us at support@skyeaiapp.com.
---
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, email support@skyeaiapp.com.
---
8. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:
- Legal Basis: We process your data based on consent, contract performance, and legitimate interests
- Data Controller: Skye App is the data controller
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
---
9. Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your data only in these circumstances:
- Service Providers: Third-party services listed in Section 3 that help us operate the App
- Legal Requirements: If required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
---
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
---
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy in the App
- Sending an email notification (if you provided an email address)
- Displaying a prominent notice in the App
Your continued use of the App after changes become effective constitutes acceptance of the updated policy.
---
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: support@skyeaiapp.com
- Website: https://www.skyeaiapp.com/privacy
---
13. Consent
By using the Skye App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
---